Returns & Exchanges
At Glitch Productions Store, we want you to love your gear; if your order isn't quite right, you can return unworn and unwashed items within 30 days of delivery for a refund or exchange. Please note that limited edition drops and digital products are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the apparel is in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.