Frequently Asked Questions

Everything you need to know about your Glitch gear.

When will my order ship?

Standard orders typically process within 3-5 business days. Please note that pre-order items have specific shipping timelines listed on their individual product pages.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.

How do I choose the right size?

We provide a detailed size chart on every apparel product page. We recommend measuring a favorite garment you already own and comparing it to our specifications for the best fit.

What is your return policy?

We accept returns for unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that certain limited-edition or clearance items may be final sale.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team, though it is not guaranteed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.